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Frequently Asked Questions
Products
Our customer service is available Monday through Friday from 8:00 a.m. to 5:30 p.m.Guaranteed on-site technician response time of less than 24 hours.
Do the products have a warranty?
Yes. They include a 5-year on-site warranty with 5 years of predictive and preventive maintenance .
We handle transport, installation, commissioning and technical training , ensuring a complete implementation.
How do I know which machine is right for my company or industry?
Our technical team will advise you without obligation.
We analyze your space, the type and quantity of waste generated for compaction, or the type of flooring in the case of industrial scrubbers, and your specific needs to recommend the right model.
What do I do if I have a technical problem with the machine?
You can contact us directly by phone or email. Our technical support team, with a response time of less than 24 hours, will assist you on-site and, if necessary, will send a technician to your premises.
Our customer service is available Monday through Friday from 8:00 a.m. to 5:30 p.m.Guaranteed on-site technician response time of less than 24 hours.
